Have you heard about terms called Yin and Yan? In Chinese philosophy, yin and yang describe two halves that together complete wholeness. “Yin” & “Yang” is the concept of duality forming a whole. We encounter examples of Yin and Yang every day. As examples: night (Yin) and day (Yang), female (Yin) and male (Yang).
From the organization perspective, Yin can be aligned to the softer side of the organization. It means:-
• How leadership is communicating with employees, and enabling employees to communicate with each other.
• How your organization is taking care of the employees.
• How your organization understands employees problem, and offer help in resolving them.
• How managers and leadership recognize employee efforts and reward them.
• How organization identifies employee skills, strength and enables them to be more competent.
Yang can be aligned to execution side of the organization. It means:-
• How you can align organizational goals with employee day to day work and help them perform better.
• How you can priorities employees day to day work to help the organization achieve its long-term mission and vision.
• How you can enable managers to understand and manage their team members in a better way.
• How you can enable employees to work as better team members and
• How you can bring the sense of purpose to employees in the organization.
Focusing on “Yin” will enable your workforce get clarity on leadership thought process and style of working. Leader who focused on the “Yin” were manage to transform their organization. HCL is one of the largest IT/ITES service provides from India. At one stage HCL was struggling was missing required revenue targets. Then Vineet Nayar, CEO of organization shifted focus from customers to employees. He started connecting with employees at various levels, started listing to their ideas and problem, enabled and pushed senior leadership to listen to their tem member. From a time where HCL was lagging behind from competitors in 2000 to 2005, Vineet transformed HCL with a 35% growth in revenue per employee and a sector-leading 25% compound annual growth rate (CAGR) through the 2008 to 2010 recession.
Focusing on “Yang” will help your organization achieve required operational excellence. Your employees should have crystal clear agenda on “items to work on” when they are coming to office in the morning. They should know how their day to day work impacts organization at larger. And as leader, you have to enable your execution managers to facilitate this agenda to your workforce. And make manager accountable for lack or delay in execution. The minute your employee don’t see impact of their work or your managers see lack to willingness in leadership to enable them to facilitate execution, they will leave.
Now sit for a while and think is your organization “Yin” or “Yang” focused? Or you are struggling to find which side of Chinese philosophy you are taking care right now. Let’ analyze this in more detail by plot a graph with “Yin” and “Yang”:-
As an organization, if you focus more on “Yin” and less on “Yang”, you end up creating a workforce which is motivated but directionless. If you focus more on “Yang” and less on “Yin”, you end up creating a workforce who knows what and how to execute but are not motivated enough for the same. Taking care of “Yin” and “Yang” can help the leadership of organization achieve wholeness in employee engagement.